We bring the opportunity before the client even asks.

The challenge

Umbrellar has always embedded cloud optimization into its managed services, delivering real outcomes across cost, performance, and security through FinOps discipline and WAF assessments.

But as a forward-thinking MSP, the question was never "are we doing this well?", it was "how do we do this even better?" How do we surface insights faster, act on them sooner, and deliver optimization continuously rather than periodically, across every customer environment?

The solution

Umbrellar partnered with Spotto.ai to add a proactive, always-on optimization layer to an already strong delivery model. Spotto continuously scans Azure estates and surfaces recommendations across cost, performance, reliability, and security, not as static reports, but as live, actionable insights delivered directly into the tools Umbrellar's engineers already use.

Rather than replacing Umbrellar's expertise, Spotto amplified it. Engineers spend less time on manual discovery and more time on advisory, prioritization, and execution, the high-value work that customers actually feel.

Key capabilities that made the difference:

• Continuous scanning that surfaces inefficiencies early, before they become problems or costs escalate
• Actionable, context-rich recommendations aligned to WAF best practice — not just alerts, but clear next steps the team can act on and take to clients
• Rapid environment onboarding, new customer environments understood in days, not weeks
• Seamless integration into existing engineering workflows, reducing friction and accelerating execution
• New service and optimization priorities surfaced proactively so the team can scope and deliver more for clients, staying a step ahead rather than reacting

The results

In just one managed services customer environment, Spotto-accelerated WAF assessments uncovered significant optimization potential:

~$6.4k–$10.3k USD/month identified across targeted optimization actions.

~$120k–$280k NZD annual savings identified across compute, storage, and orphaned resources.

Beyond the numbers, the impact has been felt across how Umbrellar operates:

• Since adopting Spotto, the team brings more proactive recommendations to clients, opening conversations that have led to expanded engagements and new client wins, with opportunities surfaced before clients even ask
• Optimization insights surfaced in days rather than weeks
• Proactive, data-backed customer conversations replacing periodic reviews
• More consistent delivery of improvements across all managed environments
• Engineering time redirected from manual discovery to high-value advisory and execution

Why it matters

For managed services providers like Umbrellar, cloud optimization is no longer just about reducing spend, it's about delivering a continuously improving platform that customers can trust.

• Clarity, understanding where cost and risk sit, in real time
• Action, clear, prioritized recommendations engineers can execute immediately
• Momentum, continuous optimization embedded into BAU, not left to quarterly reviews
• Value, measurable outcomes across cost, performance, and security

If this sounds like you

Their team has built real discipline around cloud optimization: FinOps practice, security posture, and Well-Architected Framework (WAF) assessments delivered as part of how they look after every customer environment, not just on cost, but across performance, reliability, and security.

If that sounds like your practice, an Azure-heavy book, a team that already does the WAF and cost work well, and a constant pull between doing it thoroughly and doing it continuously across every client, then Umbrellar's starting point will feel familiar. This is what changed when they added an always-on layer underneath it.